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CAREERS

Engagement Manager

Flexible working environment with some in-person requirements in San José and Oakland. 

Position Overview: Engagement Manager 

Regular full-time

Why Join Winter Consulting? 

We are a small and growing Bay Area consulting firm looking for a dynamic Engagement Coordinator to join our team. This is an opportunity to start at the “ground level,” take a central seat as we develop our internal culture, and grow with the company. We put people first in transportation planning, housing policy, COVID recovery, and climate resilience, and our projects commonly center around community engagement to assist public agencies in getting community input on upcoming plans and projects. Many of these projects focus on integrating voices and feedback from historically underrepresented communities, so if you are passionate about racial and social equity, have experience in project management, and a strong interest in transportation or other types of policy, we’d like to get to know you and explore this opportunity further. Black, Indigenous, and People of Color are encouraged to apply.

 

Responsibilities

An Engagement Manager leads multiple transit-related projects within the Winter Consulting portfolio. This position reports directly to the Principal and will often collaborate with other internal Winter Consulting staff. The Engagement Manager must provide oversight for all aspects of their work ensuring that project scopes and objectives are achieved with excellence. The position requires management of simultaneous deadlines, effective partnerships with a wide spectrum of clients and stakeholders, and strong time management skills to complete all assigned tasks and goals. 

 

Engagement Managers are expected to manage other staff and consultants, cultivate client relationships, and manage budgets and project reporting. The position also requires effective engagement with community, government, and business-oriented stakeholders in public and private settings. Establishing and maintaining partnerships is a critical aspect of the Engagement Manager’s role. 

 

The successful applicant will work closely with—and receive full support from—the Winter Consulting team. Most day-to-day work will be accomplished remotely, but candidates must be Bay Area residents willing to travel to various locations throughout the Bay for meetings and workshops once social distancing restrictions ease.

Key responsibilities will include:

  • Utilize project management tools such as Gantt charts and other strategies to track project tasks.

  • Communicate with Supervisor on a routine basis to discuss team and project priorities and to inform the team of any issues.

  • Lead (delegating as appropriate) on implementing community outreach activities such as planning online workshops, focus groups, forums, pop-ups, interviews, and other ways of engaging with community partners.

  • Lead (delegating as appropriate) the development of community engagement materials for print and digital purposes.

  • Work with and manage community partners, creating a sense of collaboration and value.

  • Take the lead (delegating as appropriate) on clear documenting of community input and engagement activities.

  • Manage client relationships for specific projects with the involvement of Supervisor.

  • Manage direct reports/subconsultants to accomplish work efficiently within the allotted scope and budget while monitoring work performance and job satisfaction.

  • Participate successfully in competitive project interviews for future projects.

  • Successfully manage projects to be on time and under budget.

  • Proactively schedule regular biweekly project meetings with Supervisor and other appropriate team members.

  • Provide responsive solutions to evolving project demands.

  • Develop agendas and facilitate meetings with a broad spectrum of project stakeholders including government agencies, community-based organizations, local businesses and more.

Required Skills/Experience

  • 8-10 years professional experience in planning, project management, communications, environmental, social justice, or related field.*

  • Teamwork - Be a strong leader, communicate effectively and build synergy within the team.

  • Financial Analysis - Understand the applicable approved budget and supervise the workflow, purchase of materials, etc. in order to keep projects within budget and on schedule.

  • Client Management - Understands and demonstrates the appropriate tone in client relationships, always puts best work forward, doesn't cut corners, and builds strong relationships that leads to excellent client feedback and additional business.

  • Cultural Competency - Sensitivity to cultural differences and ability to lead meetings of culturally diverse people.

  • Communication Skills - Excellent written and verbal communication skills.

  • Professionalism - Ability to convey a calm and knowledgeable demeanor when discussing matters with colleagues, clients, or community members while being respectful and patient.

  • Administration - Ability to read, understand and enforce contract and subcontract requirements.

  • Time Management - Ability to ensure timely execution of day-to-day responsibilities for the overall completion of tasks.

  • Software - Proficiency in Microsoft Office (Word, Excel, PowerPoint) Google Docs, Sheets, Drive

  • People Management - Hiring, training and retaining skilled in-house staff and sub-consultants.

 

*College and graduate-level coursework will be considered in lieu of professional experience. 

Desired Skills/Experience

  • Masters degree in Planning or related field

  • Fluent in Spanish or other local languages

  • Personal experience or familiarity with transportation hardships felt by historically underrepresented communities (i.e. Black, Indigenous, People of Color, and Immigrants)

  • Strong connections and local reach within such a community

  • Graphic design experience

  • Working knowledge of GIS and/or Adobe Creative Suite

 

Compensation and Benefits

The salary for this position is $85k. Employee benefits include vacation, holidays, and retirement 401(k) with matching contributions. 

How to apply

Since strong written communication skills are important for this position, we are asking candidates to provide a writing sample in addition to a cover letter and resume. We are leaving the requirement very open: Examples could include an email, a blog, course paper, material developed at a previous job, or any sample you believe fairly demonstrates your writing. Please send your resume with salary range expectation, a cover letter, and a writing sample to jobs@winterconsultants.com.

 

As an Equal Employment Opportunity firm who believes in affirmative action, Winter Consulting is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. 

About Winter Consulting

We are a small but growing consulting firm specializing in Bay Area community outreach and stakeholder engagement, historically in the transportation sector and increasingly branching out into housing, climate resilience, and COVID recovery projects.


Our stakeholder engagement activities are currently run online, however client meetings and community workshops will begin taking place in-person again post-Covid (offices in San Jose and Oakland), so applicants need to be Bay Area residents. We engage a diverse range of stakeholders—from city and transit agency staff and elected officials to community leaders, business representatives, and all walks of life from the general public. 

What we value in our team members

  • A passionate “Can Do” attitude

  • Ability to adapt to client and stakeholder goals

  • Integrity, Ethics, Honesty

  • Commitment to Equity-Driven Practices

  • Teamwork, Respect, Communication, and Trust 

  • Accountability and Dependability

  • Unconventional thinking: Innovation & Adaptability

  • Turn new ideas into reality: Taking initiative and following through

  • Resiliency: honing coping skills and keeping a positive attitude

  • Constant improvement 

  • Hard Work and Dedication

  • A desire to improve people’s lives